1. General Return Policy
At Speedy National Brokers, we strive to ensure your complete satisfaction with our products. If you are not completely satisfied with your purchase, you may return eligible items within [5] days from the date of delivery for a refund or exchange.
2. Eligibility for Returns
- Car Parts: Items must be unused, in their original packaging, and in resellable condition. Returns of car parts are subject to a restocking fee of [percentage]%.
- Food Products: Due to health and safety regulations, food products cannot be returned. If you receive a damaged or incorrect food item, please contact us immediately for a replacement or refund.
- Other Goods: Items must be in their original condition and packaging. Some items, such as personalized or custom products, are non-returnable.
3. How to Return an Item
- Contact Us: Please email our customer service team at info@speedynationalbrokers.com with your order number and reason for return.
- Return Authorization: Once approved, you will receive a Return Authorization Number (RAN) and return instructions.
- Prepare the Package: Pack the item securely in its original packaging, including all tags, manuals, and accessories.
- Ship the Package: Send the package to the address provided with your Return Authorization. You are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds and Exchanges
- Refunds: Upon receipt and inspection of the returned item, we will process your refund to the original payment method. Please allow [7] business days for the refund to appear in your account.
- Exchanges: If you wish to exchange an item, please return the original item and place a new order. Shipping charges may apply for exchanges.
5. Non-Returnable Items
Certain items are non-returnable, including but not limited to:
- Food products
- Personalized or custom items
- Clearance or final sale items
6. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately at info@speedynationalbrokers.com or 561-600-5848. We will arrange for a replacement or refund at no additional cost to you.
7. Contact Information
For any questions regarding returns, please contact our customer service team at:
8. Changes to the Return Policy
Speedy National Brokers reserves the right to modify or update this return policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for shopping with Speedy National Brokers!